# Instagram DM setter for coaches

Connect an Instagram Business or Creator account and SetLuca replies to DMs, story replies, and comments the way you write. Setup takes about five minutes.

SetLuca for Instagram is live. It reads your DMs, story replies, story mentions, and comments, writes a reply to each the way you write, qualifies the lead, and books the call. Auto-send is on by default; switch Instagram to review and replies wait for your approval. It connects with Instagram Login.

> About five minutes from start to first reply.

## What SetLuca does on Instagram

It can:

- Read the DMs, story replies, and story mentions that land in your inbox
- Write a reply to each one, the way you write
- Send it on its own with auto-send, which is on by default, or hold it for your approval when you switch Instagram to review
- Read comments on your posts and turn a buying signal into a DM conversation
- Read your recent replies once, when you connect, to learn the way you write. Leads' messages from that read are discarded

It cannot:

- Post, schedule, follow, unfollow, or like anything
- DM anyone who has not messaged you first
- Touch a personal Instagram account; SetLuca only works with Professional accounts
- Send anything that hasn't passed the critic check for made-up prices, availability, or the wrong tone

## How SetLuca books calls from Instagram DMs

SetLuca reads DMs, story replies, story mentions, and comments, and writes a reply to each one the way you write. A buying signal in a comment turns into a DM conversation. Once a lead qualifies, SetLuca offers real calendar availability and books the call. Follow-ups are available on Pro and up. Auto-send is on by default. Switch any channel to review and its replies wait for your approval.

## The Instagram playbook, and the rules behind it

SetLuca runs this playbook for you. Read the scripts it follows and what Instagram allows, so you know what is happening in your inbox.

- [Free Instagram DM templates](/templates/dm-scripts): Copy-paste scripts for the price silence, the ghost, and the no-show.
- [Story reply openers](/templates/dm-scripts/story-reply-openers): What to send when a lead replies to your story with an emoji.
- [Comment-to-DM scripts](/templates/dm-scripts/comment-to-dm): Move a real comment into the DMs without sounding scripted.
- [What Meta allows in Instagram DMs](/blog/what-meta-allows-for-dm-automation): The rules every Instagram tool has to follow, SetLuca included.
- [Is a DM setter safe on Instagram?](/blog/is-instagram-dm-automation-safe): What gets accounts restricted, and how to stay clear of it.

## Before you start

About five minutes, once you have these.

- An Instagram Professional account (Business or Creator). A personal account cannot be connected, and switching is free in Instagram's settings.
- Message access turned on in Instagram, so connected tools can read your DMs. The steps below show where.
- No Facebook Page. Instagram connects with its own login.

## The steps

1. **Check the account type.** In the Instagram app: Settings -> Account type and tools. If it says Switch to professional account, tap it and pick Business or Creator. Nothing about your posts or followers changes.
2. **Turn on message access.** In Instagram: Settings -> Messages and story replies -> Message controls -> Connected tools, and turn on Allow access to messages. Without it, Meta accepts the connection and delivers no DMs.
3. **Start the connection in SetLuca.** In this browser, sign in to the Instagram account you want to connect. Then, in SetLuca, pick Instagram on the Connect a channel step and choose Continue with Instagram.
4. **Approve the permissions.** Check the username on Instagram's authorization screen, then allow access to messages and comments. Grant all of them: a permission you skip is a part of SetLuca that silently does nothing. If it is the wrong account, cancel, switch accounts in Instagram, and start again.
5. **Send yourself a test DM.** From a second Instagram account, DM your business account. It appears in SetLuca, and the reply goes out within seconds. Switch Instagram to review if you want to approve each reply first.

## What it costs

Instagram messaging is free. You pay SetLuca, and nothing else.

See every [SetLuca plan](/pricing) and its limits.

## Questions about SetLuca on Instagram

### How do I connect Instagram to SetLuca?

Use an Instagram Business or Creator account, turn on message access in Instagram, then choose Continue with Instagram in SetLuca. You do not need a Facebook Page. It takes about five minutes, and new DMs and story replies start reaching SetLuca as soon as you finish.

### Is an Instagram DM setter allowed?

Yes, within Meta's rules. Meta lets a Professional account reply to people who message it first, through its official messaging API, inside a 24-hour window after their last message. What gets accounts restricted is cold DMs, mass messaging and unofficial bots that log in as you. SetLuca only uses the official API.

### What does SetLuca do on Instagram?

Reads your DMs, story replies and mentions, and answers each the way you write. Turns a buying signal in a comment into a DM, qualifies the lead, and offers real times on your calendar. Auto-send is on by default. Switch any channel to review and its replies wait for your approval. SetLuca never posts, follows, likes or DMs anyone first.

### Can I use SetLuca on Telegram and Messenger too?

Yes. Telegram, Instagram, and Messenger are live on every plan, in one inbox. WhatsApp is coming soon. Telegram takes about a minute: create a bot with BotFather and paste its token into SetLuca. Each channel keeps its own switch, so Instagram can auto-send while another channel waits for review.

## If something goes wrong

### Why does Instagram refuse to connect your account?

It is still a personal account, and Instagram only lets tools like SetLuca connect to Professional accounts. In the Instagram app, open Settings -> Account type and tools and switch to Business or Creator. Switching is free, takes effect immediately, and changes nothing about your posts or followers. Then choose Continue with Instagram again.

### The account is connected, so why does nothing arrive?

Allow access to messages is off. Without it, Meta accepts the connection and delivers no DMs. In the Instagram app, open Settings -> Messages and story replies -> Message controls -> Connected tools and turn it on. New DMs reach SetLuca from then on. To check, DM your business account from a second Instagram account.

### Replies send, so why does nothing new arrive?

A permission was almost certainly declined on Instagram's authorization screen, so SetLuca can send but is not told about new messages or comments. Reconnect from Settings -> Channels in SetLuca. Instagram shows the same screen again: grant every permission it lists this time, then DM your business account from a second account to confirm.

Still stuck? Email support@setluca.com and tell us which step you are on.

## What connecting gives us

- SetLuca never posts, follows, or comments. It reads DMs and replies to them.
- Every reply is written the way you write and passes a critic check first. Auto-send is on by default; switch a channel to review to approve each reply before it goes out.
- Your DMs stay inside SetLuca. Never sold, never shared with other customers, never used to train outside models.
- Disconnect any time from Settings -> Channels. Access ends the moment you do.

Auto-send is on by default. Switch any channel to review and its replies wait for your approval. More on account protection: [Trust and account safety](/trust).