# Qualified leads book the call before they leave the DM. Connects to Calendly, Cal.com, or Google Calendar, or a plain link if that's what you use. When a lead clears your bar, SetLuca offers your real openings and books the call. SetLuca handles reschedules and no-shows in the thread. A brief is waiting before you dial. Last updated: 2026-09-24 - Your real availability, never double-booked - Reminders in the thread - On every plan ## From qualified lead to booked call. Two of these are yours. You set the bar, then take the call. The other two run whether you're on the gym floor or asleep. 1. **Decide who qualifies, then connect your calendar** (you). Set the bar you'd use on a discovery call: goal, budget, timeline, whatever matters to you. Then connect Calendly, Cal.com, or Google Calendar. On Google Calendar, SetLuca runs booking types directly, with your working hours, buffers, and location, so there's no separate scheduler to add. It takes a few minutes, once. 2. **SetLuca qualifies, then offers real openings** (SetLuca). SetLuca qualifies inside the normal conversation, not a separate form. A lead who clears the bar sees times pulled from your calendar at that moment. One who doesn't gets a warm reply instead. 3. **Reminded, rescheduled, rescued from no-shows** (SetLuca). The invite lands on your calendar. A reminder goes out in the same thread before the call. A reschedule moves the invite and the reminder together. A no-show gets a same-day follow-up with new times. 4. **You read the brief, then take the call** (you). The brief gives you their goal, their history, and the objection to expect, in a minute of reading. Mark how the call went afterward, and SetLuca drafts the summary and follow-up for you. ## The four things that stand between a DM and a booked call. A booking link is the easy part. The parts that cost you calls are qualifying, rescheduling, reminding, and showing up prepared. ### Only qualified leads see your calendar Your time is the most expensive thing you sell. SetLuca asks the questions you'd ask (goal, budget, timeline), and only your qualified leads see the calendar. Everyone else gets a warm reply, not a slot that was never going to close. - You define what qualified means - Warm replies for everyone else - Fewer discovery calls that were never going to close ### You stop chasing reschedules "Does Tuesday work?" "Can we do Thursday instead?" eats a setter's afternoon. SetLuca pulls real availability from Calendly, Cal.com, or Google Calendar, offers it in the lead's time zone and confirms it in yours, then reschedules the way you write without you touching your phone. - Real availability from Calendly, Cal.com, or Google Calendar - SetLuca reschedules for you, the way you write - Times offered in their zone, confirmed in yours ### A no-show doesn't cost you the client Most no-shows are a busy person, not a lost client. SetLuca reminds them in the DM before the call, not an inbox nobody opens, then follows up with fresh times instead of a guilt trip. A reschedule re-anchors the reminder to the new time on its own. - Reminders land in the DM, not an inbox nobody opens - Fresh times offered, not a guilt trip - A reschedule re-anchors the reminder to the new time ### You walk in already knowing them Before the call, SetLuca hands you a brief built from the actual conversation: their goal in their own words, what they've tried, and the objection to expect, with price claims checked against your real offers. It takes a minute to read instead of spending the first ten minutes catching up, and SetLuca drafts the summary and follow-up once you're done. - Their goal, their history, their hesitation - Price claims checked against your real offers - SetLuca drafts the summary and follow-up afterward ## Three moments that make or lose a call. The difference between a full week and a half-empty one is one of these three moments. ### The ready buyer A lead answers the goal, the budget, and the timeline questions without hesitating. Your real openings get offered in their time zone, they pick one, and it's on your calendar before you've read the thread. ### The reschedule "Something came up, can we move Thursday?" sent at 11pm. New times offered, calendar updated, and the pre-call reminder re-anchored to the new slot instead of firing on the old one. ### The no-show 2pm comes and goes and nobody joins. Most calendars just move on. SetLuca reaches out that afternoon in the way you write, offers fresh times, and treats it as a busy person rather than a rejection. ## A calendar link only sends the invite. Most people already paste a calendar link into DMs. The list below is what that link leaves for you to handle. ### Pasting a calendar link in the DM - Anyone who asks gets the link, qualified or not. A lead who's still deciding books the same fifteen-minute slot as the one who answered goal, budget, and timeline without hesitating. - Reschedules come back to you: "can we move it?". It lands at 11pm and sits there until you open the calendar yourself the next morning. - Reminders go to an email address they never open. The confirmation from the booking tool is three tabs deep in a Gmail they check once a week. - No-shows are written off the same day. 2pm comes and goes, the slot goes back into your calendar as free, and nobody follows up. - You open the call cold and spend ten minutes catching up. "So remind me what you're training for again?" eats a third of a fifteen-minute call. ### Booking through SetLuca - Only leads who clear the bar you set see your calendar. The curious one gets a warm reply and stays in the queue; the one who answered every question gets your real openings. - SetLuca reschedules in the thread, the way you write. "can we move Thursday?" gets new times before you've opened the app, and the invite updates itself. - Reminders land in the DM they're already reading. The same thread that booked the call sends the reminder too, so there's no separate inbox to miss. - A miss gets fresh times, not a shrug. 2:05 and nobody's joined: SetLuca reaches out that afternoon with new times instead of writing the slot off. - A brief is waiting before you dial. You read their goal, what they tried, and the objection to expect, in the minute before the call instead of spending the first five minutes finding it out. ## The details, for people who want them. What SetLuca reads, what it writes back, and where the line is. - **Calendars.** Calendly, Cal.com, or Google Calendar, or a manual booking link if you use something else. - **Google Calendar booking types.** On Google Calendar, SetLuca runs booking types straight on it: working hours, buffers before and after, and location, with no third-party scheduler in between. - **Qualifying.** You set the bar. SetLuca asks your goal, budget, and timeline questions and only offers the calendar to leads who clear it. - **Availability.** Real openings read at the moment of offering, written back on booking, so a slot filled elsewhere stops being offered. - **Time zones.** Offered in the lead's zone, confirmed in yours. - **Reminders.** Sent in the conversation thread before the call. A reschedule re-anchors the reminder to the new time. - **Guest self-service.** Every booking confirmation carries a link the lead can use to cancel or reschedule on their own, without messaging you. - **No-shows.** Detected after the fact and followed up with fresh times, written the way you write, under a recovery policy you set per booking type. - **Booking controls.** Per booking type, you choose off, review first, or auto-send for link follow-ups, no-show recovery, and cancellation-reason asks. - **Pre-call brief.** Who they are, what they want, objections raised, open questions, talking points, and a closing angle, drawn from the conversation and checked against your offers. - **After the call.** You log the outcome. SetLuca writes a call summary, and that outcome shapes how it drafts for that lead going forward. SetLuca saves the summary on the lead once you mark the call as completed. - **Plans.** Booking and no-show recovery: included on every plan. What changes between plans is how many replies a month you get, plus what Starter leaves out: Writing style tuned weekly from your newest DMs and Follow-ups that win back ghosted leads. Channel availability is the same on every plan. ## Questions ### Which calendars does SetLuca work with? Calendly, Cal.com, or Google Calendar, or a plain booking link if you use something else. On Google Calendar, SetLuca can run booking types directly, with your working hours, buffers, and location, so you don't need a separate scheduler. SetLuca offers your real availability, the lead picks a time, and it lands on your calendar like any other invite. ### Is booking included on every plan? Yes, included on every plan, because booking the call is the point of the conversation. What changes between plans is how many replies a month you get, plus what Starter leaves out: Writing style tuned weekly from your newest DMs and Follow-ups that win back ghosted leads. Channel availability is the same on every plan. ### Does SetLuca decide who gets my calendar, or does anyone who asks get a link? You set the bar. SetLuca asks the qualifying questions you'd ask: goal, budget, timeline. Only leads who clear it get offered your calendar. Everyone else gets a warm reply instead. You define what qualified means, so fewer of your discovery calls go to leads who were never going to close. ### Does anything get sent without my review? Yes. Link follow-ups, no-show recovery, and cancellation-reason asks follow the channel's setting: they go out on their own by default, and wait for your approval on a channel you have switched to review. The switch is per channel, so you can review Instagram while Telegram keeps sending on its own. ### What time zone are the times offered in? SetLuca reads your calendar and offers times in the lead's own time zone, then confirms in yours once they pick one. You never convert the times yourself, and what lands on your calendar is correct for you, not for them. ### Can it double-book me? No. SetLuca offers whatever your calendar has free at the moment someone's asking, then writes the booking back to it right away. A slot that fills from anywhere else stops being offered to the next person. The booking lands on your calendar like any other invite, and SetLuca keeps it on the lead too. ### What happens if a lead doesn't book after getting times? SetLuca can send a link follow-up that nudges them back to the times you offered. Like every message type, you choose whether that follow-up goes off, needs your review first, or sends on its own. A quiet lead gets one nudge under the setting you picked, not a string of messages you didn't approve. ### What happens when a lead no-shows? SetLuca notices, reaches out in a message written the way you write, and offers new times. A missed call becomes a rebooked call instead of a slot you write off and move on from. That message follows the channel's setting: it sends on its own by default, or waits for you on a channel switched to review. ### Can a lead cancel or reschedule without messaging me? Yes. Every booking confirmation carries a link they can use to cancel or reschedule on their own, so a schedule change doesn't have to start with a DM to you. If they cancel, SetLuca can also ask why, under the same review-or-auto-send choice as any other message. ### Why do I confirm a call before SetLuca writes the summary? SetLuca needs you to confirm whether the call happened. That keeps a no-show from getting a summary of a conversation that never took place. Once you mark the call completed, SetLuca saves the summary on the lead for you to review and use in follow-up. ## Try it Every qualified lead lands on your calendar. Connect your calendar and SetLuca starts offering your real openings to every qualified lead. Included on every plan. [Start free for 7 days](https://app.setluca.com/signup). Plans and prices are on the [pricing page](/pricing.md). ## Other features - [Writing style](/features/voice.md): Replies written the way you write, learned from your own replies - [Review queue](/features/review-queue.md): Read replies first on any channel you choose - [Follow-ups](/features/follow-ups.md): Win back the leads who ghost - [Channels](/features/channels.md): Telegram, Instagram, and Messenger live; WhatsApp coming soon - [Comment-to-DM](/features/comment-to-dm.md): Instagram comment-to-DM, live - [Automations](/features/automations.md): Describe a rule once, then let it run - [Broadcasts](/features/broadcasts.md): Campaigns to the leads you choose - [Ask Luca](/features/ask-luca.md): Your business questions, answered from your own data - [Lead memory](/features/lead-memory.md): Every lead's history, remembered across channels - [Analytics](/features/analytics.md): Know what's working before your gut does - [Integrations](/features/integrations.md): Calendars, webhooks, REST API, and MCP - [Inbound](/features/inbound.md): Telegram, Instagram, and Messenger in one prioritized queue