# Everything Luca does for a coaching business

Every feature on its own page: what it does, how long it takes to set up, and where it stops. If it's in the app, it's listed here. Each link below is the Markdown version of the page.

## Replies that sound like you

- [Your voice](/features/voice.md): Replies that sound like you, because Luca drafts them from your real conversations. Coach in English, Spanish, or Portuguese, and it still sounds like you.
- [Review queue](/features/review-queue.md): Every draft waits for you, with the person closest to buying at the top. Approve it, edit it, or bin it. Nothing sends until you do.
- [Follow-ups](/features/follow-ups.md): Reopens a conversation that's gone quiet, three touches over days. It stops the moment the lead replies.

## Reach every lead, on every channel

- [Channels](/features/channels.md): Telegram, Instagram, Messenger and WhatsApp read into one queue. One lead stays one lead across all four.
- [Comment-to-DM](/features/comment-to-dm.md): A comment on your post becomes a real DM in your voice, and Luca qualifies the person instead of handing them a link.
- [Automations](/features/automations.md): Describe the sequence once, in plain language. Luca runs it on every lead who fits, so nothing depends on you remembering to follow up.
- [Broadcasts](/features/broadcasts.md): Reach every lead who fits, all at once, paced so it never reads like a blast.
- [Inbound](/features/inbound.md): Every new message lands in one queue, qualified and prioritized, so Luca answers the lead closest to buying first.

## From DM to booked call

- [Booking](/features/booking.md): Calls land on your calendar without the back-and-forth, and a no-show doesn't cost you the client. You get a brief before you dial.

## Know what's working, remember every lead

- [Ask Luca](/features/ask-luca.md): Ask anything about your pipeline, your leads, or your numbers and get an answer grounded in your own data.
- [Analytics](/features/analytics.md): See which offers close and which objections stall you, before the month ends. Live numbers, not a monthly export.
- [Lead memory](/features/lead-memory.md): What each lead has said, sent, and bought carries across channels and surfaces, so nobody gets asked twice.

## Connects to what you already use

- [Integrations](/features/integrations.md): Your CRM stays current, synced both ways with Luca. A dead connection shows up the day it dies, not at month-end.

## What else Luca handles

Capabilities that live inside one of the pages above. Each row links to the page that explains it.

- **Sales frameworks.** Sandler, SPIN, Challenger, NEPQ, GAP, Straight Line, or one you describe in your own words. Every draft follows the framework's stages, checked by the critic. ([Your voice](/features/voice.md))
- **Languages.** Detects 16 languages. Validated to qualify, draft, and critique in English, Spanish, and Brazilian Portuguese. It mirrors the lead's language in the rest. ([Your voice](/features/voice.md))
- **Critic check.** The critic reads every draft for made-up prices or availability, tone drift, and wrong language before it reaches your queue. It rewrites anything that fails first. ([Review queue](/features/review-queue.md))
- **Safety escalation.** Medical red flags, crisis language, a suspected minor, harassment, payment claims, and legal threats jump the queue as urgent and are never auto-sent. ([Review queue](/features/review-queue.md))
- **Team roles.** Invite members by email as owner, admin, manager, operator, analyst, or viewer. Every send names the person who approved it. ([Review queue](/features/review-queue.md))
- **Voice notes.** Luca transcribes a voice note on any channel, then qualifies the lead and drafts the reply. ([Inbound](/features/inbound.md))
- **Objection playbook.** Luca sorts objections into price, timing, trust, fit, authority, and smokescreen, and applies your own handling strategy for each. ([Lead memory](/features/lead-memory.md))
- **A/B tests.** Run one framework or objection strategy against another on live conversations, scored on calls booked, replies, qualified leads, or deals won. ([Automations](/features/automations.md))
- **Pre-call briefs and post-call summaries.** You get a brief before you dial and a summary that syncs to your CRM once you log the outcome. ([Booking](/features/booking.md))
- **Niche benchmarks.** Opt in to compare your numbers with anonymized coaches in your niche, once at least 10 of them have opted in too. ([Analytics](/features/analytics.md))
- **API key scoping.** Keys carry a capability (read, draft, queue ops, full) and a sensitivity (redacted, or full lead text), so an assistant can start small. ([Integrations](/features/integrations.md))

## Try it

Every feature is on every plan except the two the [pricing page](/pricing.md) names. SetLuca is the company behind Luca. [Start free for 7 days](https://app.setluca.com/signup).