---
title: "Instagram CRM for Coaches: How to Organize Leads in Your DMs"
slug: instagram-crm
author: "Leonardo Maldonado"
category: "Tools & Alternatives"
articleType: comparison
tags: ["Instagram CRM tools","CRM for Instagram","best CRM for Instagram DMs","Instagram CRM integration","Instagram lead management"]
publishedAt: 2026-09-01T09:00:00.000Z
updatedAt: 2026-10-17T12:00:00.000Z
canonical: https://setluca.com/blog/instagram-crm
---# Instagram CRM for Coaches: How to Organize Leads in Your DMs

> An Instagram CRM keeps each lead's record, stage and next step attached to the DM thread. Below about 20 serious leads a month, Instagram's own folders and flags are enough. Past that, Kommo and NetHunt wrap a real CRM around the thread, ManyChat and Inrō capture leads, and HubSpot needs a bridge tool to see Instagram at all.

## Key takeaways

- An Instagram CRM keeps the lead record attached to the DM thread. Kommo and NetHunt are true CRMs with Instagram inside; ManyChat and Inrō are capture layers; AI setters like Luca and SetSmart carry the conversation.
- The cheapest real pipelines are NetHunt Basic at $24 per user a month billed annually and Kommo Base at $25 per user a month, billed $150 for a six-month term with no monthly option (vendor pages, checked October 15, 2026).
- HubSpot's conversations inbox doesn't list Instagram DM as a supported channel, so HubSpot users need a bridge tool for DMs.
- Free entry points exist: Instagram's own Primary and General folders, flags and saved replies, Inrō's 100-contact free plan, ManyChat's 25-contact free plan, and HubSpot's free tools for 2 users.
- Pick by billing unit, not sticker price. Per-user seats, Active Contacts, AI messages and reply allowances produce very different bills in a launch month.

---

The best Instagram CRM depends on where your pipeline lives. Kommo and NetHunt wrap a real CRM around the DM thread. ManyChat and Inrō capture leads cheaply. Luca and SetSmart carry the sales conversation. HubSpot keeps the company record but needs a bridge tool to see Instagram. Search for an Instagram CRM and you'll find two different products wearing one name. Some are databases that learned to read DMs. Others are DM tools that learned to keep records. Both get sold as "the CRM for Instagram," and buying the wrong kind is how you end up paying for a pipeline nobody opens.

This guide compares eight tools people shortlist when their Instagram leads outgrow memory, with every price checked against the vendor's own page on October 5, 2026. We build one of them, so the ground rules come first, right after the definition.

## What is an Instagram CRM?

![Instagram DM pipeline stages. Pipeline stages for Instagram DM lead handling: New lead, Qualifying, Booked, No-show recovery. Educational CRM-style flow for DM conversations.](https://cms-media-emdash.setluca.com/01M46VYZQVAECHDPTX05012MVX.png)

*Educational Instagram DM pipeline stages for coaches. Not a vendor ranking.*

An Instagram CRM keeps your lead records where the selling happens: inside the DM inbox. The thread itself becomes the record. Who messaged, what they asked, their stage and the next step all live in one place. Nobody retypes a conversation into a database at 11pm.

A normal CRM bolted to Instagram works the other way around. The record lives in the CRM, the conversation lives in the app, and a human ferries information between them. That gap is where leads go quiet. The DM asks a question on Tuesday, the CRM task fires on Friday, and by then the reply window and the buying mood have both moved on.

For coaches, think DM conversation CRM: memory on the thread, next step, and booking, not Salesforce rebuilt for Instagram. Luca is an AI setter with memory that hands qualified leads to your record system, not a full pipeline CRM. In practice the category splits into three shapes, and this roundup covers all of them. Messenger-first CRMs like Kommo and NetHunt pull DM threads into real pipelines. Capture tools like ManyChat and Inrō collect and tag leads at the top of the funnel. DM sales platforms like Luca and SetSmart handle the conversation itself, then hand the qualified lead to whatever record system you keep. Most [Instagram DM funnels](/blog/instagram-dm-automation-for-coaches) that scale end up combining two of the three.

## How to organize Instagram DMs

You can get most of a CRM's benefit before you buy one. Start with what Instagram already gives a professional account, then add structure only where leads slip.

- **Folders.** Keep active leads in Primary and move finished or low-priority chats to General. Check Requests daily, because new leads often land there.
- **Flags.** Flag any thread that owes a reply or a follow-up, then filter by flagged at the start of each day.
- **Saved replies.** Store your answers to price, schedule and "how does it work" so replies stay fast and consistent.
- **Pipeline stages.** Pick four stages (new lead, qualifying, booked, client) and record each lead's stage somewhere you'll actually check: a note, a sheet, or a CRM card.
- **One key per lead.** Ask for an email during qualification, before the booking link, so the record survives a username change.

When flags and a sheet stop keeping up, or more than one person answers, that's the signal to look at a [unified inbox](/blog/unified-inbox-for-coaches) or the tools below.

## Instagram CRM integration options

There are three ways to connect Instagram DMs to a CRM, and they suit different setups:

1. **A CRM with Instagram built in.** Kommo and NetHunt connect Instagram through Meta's API, so the DM thread sits inside the lead record and you reply from the CRM.
2. **A DM tool that pushes into your CRM.** Capture tools and setters send contact details and tags to a CRM through native integrations, webhooks or an API. Check which CRMs each tool supports natively before you buy, because many only offer a few.
3. **A marketplace bridge.** For HubSpot, which doesn't list Instagram DM as a native inbox channel, a marketplace app or a DM tool with a HubSpot integration carries conversations across.

Whichever route you pick, check that it uses Meta's official API and what it exports, since conversation history rarely moves when you switch tools.

## How did we evaluate these Instagram CRM tools?

The disclosure comes before the verdicts: **Luca is our product.** That shapes what we know well and what we could be wrong about, so here are the rules we held ourselves to.

**1. Pricing comes from the vendor's own page, dated.** Every number below was read off a public pricing or help page on October 5, 2026, and the full list is in Sources. We re-checked Kommo, NetHunt, ManyChat and HubSpot on October 15, 2026. Nothing from review-site round-ups. Where a vendor doesn't publish a number, we say so instead of guessing.

**2. The job is selling in DMs, not managing a call center.** We weighted lead records, follow-up, and [call booking](/blog/book-calls-from-instagram-dms) above ticketing, broadcast tooling, and enterprise admin.

**3. The billing unit gets its own attention.** Per-user seats billed six months up front, metered Active Contacts, AI-message caps, and flat plans behave very differently for the same inbox.

**4. We name where a rival beats us.** Several tools here are a better buy than Luca for specific readers, and each of those entries says so plainly. If you want a pipeline board with deal values across a sales team, we are the wrong first purchase.

What we couldn't do: run all eight on a live account for a quarter. Feature notes come from vendor docs and pricing pages, not from months of daily use of each one.

## Which Instagram CRM tools should you compare?

Eight tools, sorted by what they're for. Note the Instagram column: two of the biggest names on the list don't connect to Instagram natively at all, or only through an integration.

| Tool | Best for | Starting price | Instagram DMs | Other channels |
| --- | --- | --- | --- | --- |
| Luca | Coaches closing high-ticket in DMs | $99/mo (1,250 replies) | Live | Telegram and Messenger live; WhatsApp coming soon |
| Kommo | Pipeline-first teams selling in messengers | $25/user/mo (6-month terms) | Native, all plans | WhatsApp, Messenger, more |
| ManyChat | Comment-to-DM capture and broadcasts | Free; paid from about $14/mo | Native | Messenger, TikTok, Telegram; WhatsApp from Pro |
| SetSmart | AI qualification on a budget | Verify live | Native | WhatsApp, Messenger |
| respond.io | Teams sharing one inbox | $79/mo | Native | WhatsApp, Messenger, Telegram, more |
| NetHunt | Gmail-first record keeping | $24/user/mo (annual) | Via integration, paid plans | Gmail, WhatsApp, Messenger, Telegram |
| Inrō | Instagram-native creators on a budget | Free; Pro from EUR 12.99/mo | Native | None (Instagram-only) |
| HubSpot | The company-wide system of record | Free; Starter $20/seat/mo | Via third-party bridge | Email, chat, Messenger; WhatsApp on Pro tiers |

Prices from each vendor's pricing page, retrieved October 5, 2026.

## What are the 8 best Instagram CRM tools in 2026?

These eight cover capture tools, conversation layers, and true CRMs with Instagram inside. Match the tool to the bottleneck: capture, conversation, or record keeping.

1. Luca: the conversation layer for coaches (Instagram live)

Our tool, so read the other seven entries before this one. Luca is the DM sales platform for coaches, creators and experts, built as an [AI DM setter](/blog/what-is-an-ai-dm-setter). It's a conversation layer that hands leads to your records, not a database with a chat tab and not a full pipeline CRM. Telegram, [Instagram](/integrations/instagram) and Messenger are live today; WhatsApp is coming soon. It reads each inbound DM on connected channels, qualifies the lead through the conversation, and drafts a reply the way you write. Auto-send is on by default on every channel, and you can switch any channel to review. Qualified leads can pass to other systems through webhooks or the REST API; native HubSpot and GoHighLevel sync are in progress. Starter is $99/mo (1,250 replies), Pro $249 (4,000 replies) and Scale $499 (8,500 replies). Every Luca plan comes with a 7-day free trial (card required).

**Pros:** the conversation layer most CRMs skip, replies written to the question the lead actually asked, follow-ups for quiet leads on Pro and Scale, and a fixed monthly price with a set reply allowance. **Cons:** no free plan, no pipeline board of its own (records live in the system you feed via webhooks or the API), no comment-to-DM growth tools. **Best for:** coaches whose DMs are the sales call and who already keep records elsewhere.

### 2. Kommo: the most complete true CRM with Instagram inside

If "Instagram CRM" means a pipeline board where the cards are DM threads, Kommo is the strongest tool on this list, ours included. It's a messenger-based sales CRM. Instagram and WhatsApp connect natively on every plan, and each lead becomes a card with stages and tasks, with the chat inside the card. A rule-based Salesbot is included on all tiers. Base is $25 per user a month, Advanced $35 and Pro $45, billed on terms of six months or longer; Kommo doesn't offer monthly billing. 14-day free trial (kommo.com, checked October 15, 2026).

**Pros:** real stages, tasks and analytics wrapped around messenger threads, Instagram and WhatsApp on the cheapest plan, a low entry price for a true CRM. **Cons:** the six-month minimum means Base really costs $150 per user up front, and per-user pricing climbs with a team. Salesbot is a flow builder, so open-ended sales questions still land on you. **Best for:** a small team that wants one pipeline over Instagram and WhatsApp and will keep it updated.

### 3. ManyChat: best capture layer in front of a real CRM

ManyChat is a chat-marketing tool with CRM-adjacent edges: contacts, tags, and custom fields, but no stages, deal values, or task reminders. The Free plan allows 25 Active Contacts a month. Essential is $14/mo billed annually or $17 month-to-month for 250 contacts. Pro is $29/mo billed annually or $39 month-to-month for 2,500, and adds AI conversations, broadcasts and WhatsApp. Business is $69 or $99 for 7,500, and Advanced $139 or $199 for 25,000. Overage runs from $0.10 down to $0.004 per contact, capped if you set a threshold.

**Pros:** a dependable comment-to-DM trigger, broadcasts, five channels, integrations into many CRMs, HubSpot among them. **Cons:** billing spikes with engagement, flows can't handle a question they weren't built for, and treating it as a system of record fails the day you need conversation history exported. **Best for:** content-driven capture feeding a CRM or a setter. Our full [ManyChat review](/blog/manychat-review) covers it in depth, and our [ManyChat alternatives](/blog/manychat-alternative-for-coaches) roundup covers the swaps.

### 4. SetSmart: cheapest AI qualification over Instagram and WhatsApp

SetSmart sells AI lead qualification and call booking across Instagram, WhatsApp, and Messenger. Light is $25/mo for 250 AI messages with a hard cap and no top-ups. Pro is $97 (1,000 messages, $100 top-ups per 1,000), Scale $297 (4,000), Enterprise $797 (15,000). Every plan gets every channel and feature; you're choosing volume.

**Pros:** entry price well under most conversation tools, all channels on all plans, booking integrations including Calendly and GoHighLevel. **Cons:** the Light cap stops the automation dead mid-month, and per-message billing is hard to predict when one chatty lead eats ten messages. It keeps qualification notes rather than a pipeline, so pair it with a record system. **Best for:** AI qualification under $30. **At that budget and low volume, SetSmart beats us on price and we won't pretend otherwise.** More in our [SetSmart review](/blog/setsmart-review).

### 5. respond.io: best for teams sharing one inbox

respond.io is a multi-channel inbox priced on the contacts you actually message: Starter $79/mo billed yearly ($99 monthly), Growth $159, Advanced $279, Enterprise on request, with a 7-day trial. Instagram, WhatsApp, Messenger, Telegram, and more land in one queue with routing, assignment, and contact fields.

**Pros:** proper team routing so two people stop answering the same lead, wide channel coverage, billing tied to real conversations rather than stored records. **Cons:** a solo seller pays for team features they'll never open, it's an inbox with contact fields rather than a deal pipeline, and the replies are still yours to write. **Best for:** a business with two or more humans answering DMs who need assignment and accountability.

### 6. NetHunt: best for Gmail-first record keeping

NetHunt is a CRM built inside Gmail that added messenger channels. Instagram connects on paid plans: DMs, comments, and story mentions create or attach to customer records, and you can reply from inside the CRM. Basic is $24/user/mo billed annually ($30 monthly) with one messenger account; Basic Plus is $34 ($42) with three messenger accounts and WhatsApp; Business is $60 with seven. 14-day trial.

**Pros:** real records and pipelines living where your email already happens, Instagram threads on the customer timeline, a startup discount worth asking about. **Cons:** per-user pricing leans annual, there's no AI layer for the conversation itself, and a DM-only seller is buying a lot of Gmail plumbing they won't use. **Best for:** a small business that already runs on Gmail and wants Instagram chats on the same customer record as email.

### 7. Inrō: cheapest Instagram-native option with an AI agent

Inrō is Instagram-only on purpose. The Free plan covers 100 active contacts a month, 3 automations, 3 campaigns, and 50 AI agent credits with no card. Pro starts at EUR 12.99/mo and auto-scales with the contacts you activate, an annual plan runs EUR 1,249/yr for 10k+ contacts, and Managed accounts start at EUR 299/mo.

**Pros:** a generous free tier, an AI agent included at a hobby-budget price, story-reply and comment coverage many tools skip. **Cons:** one channel only, contact segments rather than a pipeline, and the auto-scaling price schedule between the anchors isn't published. Our [Inro pricing teardown](/comparison/inro) brackets it, and our [Inrō comparison](/comparison/inro) sets it against Luca. **Best for:** an Instagram-native creator under EUR 20/mo. **At that size, Inrō is the better buy and Luca is overkill.**

### 8. HubSpot: the system of record, with Instagram through a bridge

HubSpot is the most complete CRM on this page and the weakest at Instagram. Its conversations inbox supports email, chat, Facebook Messenger, WhatsApp (on Marketing or Service Hub Professional and up), and SMS. Instagram DM isn't on the supported-channel list, so Instagram conversations reach HubSpot through a bridge. That's either a marketplace app or a DM tool with a HubSpot integration (several here offer one; Luca's is in progress). Free tools cover 2 users and 1,000 contacts; Starter is $20/seat/mo month-to-month, with discounted annual promotions on the pricing page.

**Pros:** free to start, deal pipelines and reporting and email in one record, and nearly everything integrates with it. **Cons:** Instagram arrives secondhand, you're configuring two tools instead of one, and per-seat costs grow quickly past Starter. **Best for:** the business record behind whatever answers your DMs. For company-wide reporting, HubSpot holds the record better than anything else here. It just can't see Instagram on its own.

## Which Instagram CRM should you choose?

Choose by where your bottleneck is: capture, conversation, or record keeping. These eight tools split cleanly across those three jobs.

**Choose Kommo if** you want the pipeline and the DM thread on one screen, you'll keep the stages updated, and a six-month commitment doesn't scare you.

**Choose NetHunt if** your business already runs on Gmail and the goal is one customer timeline across email and Instagram.

**Choose HubSpot if** you need the company-wide record and reporting, and you're willing to bridge Instagram in through another tool on this list.

**Choose ManyChat or Inrō if** the job is top-of-funnel capture: comment triggers, story replies, and lead magnets, with records kept somewhere else.

**Choose SetSmart if** you want AI qualification at the lowest entry price and can live with a hard message cap.

**Choose respond.io if** more than one human answers your DMs and leads keep falling between them.

**Choose Luca if** the DM is the sales call, with real questions, price objections and follow-up over days. You want replies drafted the way you write that you approve before they send. Luca is live on Telegram, Instagram and Messenger today. Our [best AI DM setter](/blog/best-ai-dm-setter) guide compares that narrower category directly.

**Run a stack if** you're growing: a capture tool up top, a setter for the conversation, and a CRM underneath as the record. Capture, conversation and record in three tools is the most common end state we see, and it's cheaper than it sounds.

## A worked example: Marcus's DM-to-CRM lead flow

Illustrative composite, not a real client. Marcus is a strength coach in Austin selling a 16-week 1:1 program at $2,400. His launch Reel offers a free program guide for a comment. It performs: 210 people comment the keyword, and 175 open DM threads land in his inbox across four days.

His old system was the Instagram inbox plus memory. At 175 threads, memory loses. He could seriously answer perhaps 20 threads a day around client sessions, so by day three the oldest threads were 48 hours cold.

His new stack: ManyChat Pro at $29/mo billed annually fires the guide and asks one opening question. With Instagram live on Luca, Luca Starter at $99/mo picks up everyone who answers with something real. It would run the [qualification questions](/blog/lead-qualification-questions-for-coaches) as a conversation and draft replies the way he writes, which he approves from his phone between sessions. HubSpot's free tier holds the record, so every lead has a source, a stage and a next step; until Luca's native HubSpot sync ships, he logs booked calls there himself. Total: $128 a month.

The alternative he priced was Kommo Base at $25/mo, which as a solo user meant $150 for the six-month term. Cheaper on paper, and every one of those 175 replies would still be typed by him. The stack won because his constraint was answering, and the record-keeping came along free.

What changed wasn't a stat he could screenshot. No thread sat unanswered overnight, and when someone came back eleven days later saying "ok I'm ready," the record showed exactly where they'd left off.

## Which edge cases break Instagram CRM setups first?

**The same person on two channels.** A lead DMs on Instagram, then messages your WhatsApp from an ad. Most tools create two records, and each half-record makes you look like you've forgotten them. Pick one matching key, usually phone or email, and merge on it weekly until your tool does it automatically.

**Instagram gives you no email and no phone.** A DM lead is a username, and usernames change. If the CRM record's only key is @handle, a rename orphans the history. Capture an email naturally during qualification, before the booking link, so the record survives the platform.

**The reply window closes before the CRM task fires.** Meta's Messenger Platform policy gives you 24 hours to respond to a message, extended to 7 days with the Human Agent tag. A CRM task that says "follow up in 3 days" can be undeliverable by the time it fires. Build your [follow-up sequence](/blog/dm-follow-up-sequence) inside the window, and move long-cycle follow-up to a channel you captured, like email.

**The person messaging is already a client.** Qualification questions aimed at someone who paid you last month read as robotic contempt. Tag current clients in the record and route their messages straight to you.

## Troubleshooting: what breaks after you connect a CRM to Instagram?

After you connect a CRM to Instagram, the usual breaks are missing Professional account permissions, duplicate contacts, and tags that never sync. Use the table to fix the symptom.

| Symptom | Likely cause | Fix |
| --- | --- | --- |
| DMs aren't appearing in the CRM | Instagram account isn't professional, or permissions weren't granted during connection | Switch to a business or creator account, reconnect, and re-approve message access. |
| Replies sent from the CRM fail | The 24-hour messaging window closed | Reach the lead on a captured channel like email, or wait for their next inbound message to reopen the window. |
| Two replies going to the same lead | A capture tool and a setter both answering the same trigger | Split by trigger: keywords to the capture tool, everything else to the conversation layer. |
| Duplicate records for one person | Instagram and WhatsApp threads matched on different keys | Merge on phone or email, and make capturing one of them part of qualification. |
| Pipeline stages are always stale | Stage updates depend on a human remembering | Automate stage moves on events (reply received, call booked), or accept the board is decorative. |
| Instagram warns of automated behavior after connecting | Send volume jumped from zero to full pace on a new integration | Ramp over 7-10 days at human pace. Our guide to safe Instagram DM automation covers the limits. |

## What mistakes do people make when choosing an Instagram CRM?

**Buying record keeping to fix a reply-speed problem.** If leads go quiet because answers take two days, a pipeline board documents the loss in beautiful columns. Fix the conversation layer first; the record layer makes sense of what's already moving.

**Comparing sticker prices across different billing units.** Kommo's $25 is per user, six months up front. ManyChat's $14 (billed annually) meters Active Contacts with overage. SetSmart's $25 is a hard message cap. Luca's $99 for 1,250 replies can be the cheapest or the dearest of the four depending on your month. Model your launch week, not your quiet week.

**Importing followers as leads.** A CRM stuffed with 8,000 followers who never messaged you is a list, not a pipeline, and it buries the 40 people actually deciding. Only conversations become records.

**Making the capture tool the system of record.** Tags in a chat tool feel like a CRM until you try to leave. Then you find out what exports: usually contact fields, rarely conversation history. Keep the record in a tool whose export you've actually opened.

**Turning automation to full send on day one.** Whatever tool you pick, its first drafts are its worst drafts. Keep a human approving replies until you stop editing them, then loosen deliberately.

## One honest limit

Below about 20 serious leads a month, you don't need anything on this page. A pinned note, fast honest replies, and a calendar link handle that volume better than any system, because the system's overhead costs more than it saves. Buy tooling when threads start slipping, not before.

And a limit on us specifically: Luca is the DM sales platform for coaches, creators and experts, and it doesn't try to be the system of record. If you need deal-value reporting across a sales team, HubSpot or Kommo holds that record. Luca can send leads out through webhooks or its REST API while native HubSpot sync is in progress. There's also a kind of lead a great human still reads better: emotionally invested, half-decided, listening for tone. That's one reason Luca lets you switch any channel to review (auto-send is on by default on every channel), because tone still decides some closes.

Pick the Instagram CRM that owns inbox plus pipeline first. If the conversation layer is the piece you're missing, see what a setter costs on [Luca's pricing](/pricing) page.


## FAQ

### What is the best CRM for Instagram?

It depends on the job. Kommo, from $25 per user a month on six-month terms, is the most complete pipeline CRM with native Instagram. NetHunt suits Gmail-first businesses. ManyChat and Inrō capture leads cheaply, and HubSpot is the strongest system of record but needs a bridge for Instagram DMs (vendor pages, October 15, 2026).

### Can I use HubSpot with Instagram DMs?

Not natively. HubSpot's conversations inbox supports email, chat, Facebook Messenger, WhatsApp and SMS, but Instagram DM isn't on its supported-channel list. To get Instagram conversations into HubSpot you need a bridge, such as a DM tool with a HubSpot integration or a marketplace app. HubSpot's free tools cover 2 users and 1,000 contacts.

### How do I organize Instagram DMs?

Use the professional inbox first. Keep hot leads in Primary and move everything else to General, flag threads that need a follow-up, and save replies for the questions you answer every day. Then name a few pipeline stages (new, qualifying, booked, client) and track them in a note, a sheet or a CRM once volume grows.

### Do coaches need a CRM?

Not below about 20 serious leads a month. A pinned note, flags and fast replies handle that volume fine. Past that point, leads start slipping between the first reply and the follow-up, and that's the problem a CRM solves. Buy one when threads start going quiet because nobody was tracking them, not before.

### Does Instagram have a built-in CRM?

No, but professional accounts get the basics. Instagram's inbox splits DMs into Primary and General tabs, lets you flag conversations and filter by flagged or unread, and stores saved replies with shortcuts. Meta Business Suite adds a shared inbox with assignment. There are no pipeline stages, deal values or task reminders without another tool.

### Can ManyChat work as a CRM?

Partly. ManyChat stores contacts with tags and custom fields, which covers segmentation and broadcast lists. It has no pipeline stages, deal values, or task reminders, and its export covers contact data rather than conversation history. Most sellers pair it with a CRM instead of treating it as one.

### Is it safe to connect a CRM to my Instagram account?

Yes, if the tool uses Meta's official API, which every tool in this roundup does. API-based tools read and send DMs through Meta's approved channel rather than logging into your account. The risks worth managing are send pace and reply windows, not the connection itself.


## Sources

1. [Kommo: Pricing (Base $25, Advanced $35, Pro $45 per user/mo; six-month minimum term; Instagram and WhatsApp on all plans). Retrieved October 15, 2026.](https://www.kommo.com/pricing/)
2. [NetHunt : Pricing (Basic $24, Basic Plus $34, Business $60, Business Plus $84 per user/mo annual; messenger account limits). Retrieved October 17, 2026.](https://nethunt.com/pricing)
3. [NetHunt : Instagram CRM integration (DMs, comments, and story mentions into customer records on paid plans). Retrieved October 17, 2026.](https://nethunt.com/integrations/instagram)
4. [respond.io : Pricing (Starter $79, Growth $159, Advanced $279; billed on contacts you message; 7-day trial). Retrieved October 17, 2026.](https://respond.io/pricing)
5. [HubSpot : Pricing (Free tools for 2 users and 1,000 contacts; Starter $20/seat/mo monthly with annual promotions)](https://www.hubspot.com/pricing/crm)
6. [HubSpot Knowledge Base : Connect channels to the conversations inbox (supported channels; Instagram DM not listed; WhatsApp tier requirements). Retrieved October 17, 2026.](https://knowledge.hubspot.com/inbox/connect-channels-to-the-conversations-inbox)
7. [Manychat : Pricing (Free 25 Active Contacts; Essential $14 annual/$17 monthly, Pro $29 annual/$39 monthly, Business $69 annual/$99 monthly, Advanced $139 annual/$199 monthly; overage rates)](https://manychat.com/pricing)
8. [SetSmart : Pricing (Light $25, Pro $97, Scale $297, Enterprise $797; AI-message allowances and top-up rates). Retrieved October 17, 2026.](https://setsmart.io/pricing)
9. [Inrō : Pricing (Free 100 contacts; Pro from EUR 12.99/mo auto-scaling; annual EUR 1,249/yr; Managed from EUR 299/mo). Retrieved October 17, 2026.](https://www.inro.social/pricing)
10. [Meta for Developers : Messenger Platform policy overview (24-hour window, 7-day Human Agent tag)](https://developers.facebook.com/docs/messenger-platform/policy/policy-overview/)
11. [Later: How to use Instagram saved replies (and flag conversations). Retrieved October 17, 2026.](https://later.com/blog/instagram-quick-replies/)

---

Published by SetLuca.