# SetLuca for agencies Last updated: October 24, 2026 Every client's DMs, answered in their own words. For teams that run DMs for clients: each client gets their own channels, writing style, and calendar, and your team works all of them from one login. ## One login, every client - One workspace per client, each with its own channels, writing style, calendar, and review queue - Open a client, open a conversation, edit or approve the draft SetLuca wrote in that client's words, or switch that client to auto-send - Per-client numbers on replies, booked calls, and first-reply time ## What stays per client - A workspace per client: channels, offers, questions, and calendar stay inside that client - Their writing, not yours: each client's style is learned from their own replies and retuned as they write more - Their calendar: Calendly, Cal.com, or Google Calendar per client, with a brief before every call - One queue for your team: review per channel and per client, with auto-send where you trust it - Roles for every seat: owner, admin, manager, operator, analyst, or viewer. Clients can watch without touching - API and MCP per workspace: scoped keys per client for your own dashboards, lead trackers, and assistants ## Reporting Every client gets live numbers on replies, booked calls, first-reply time, and what people object to. Send the monthly report as is, or pull the same numbers into your own dashboard over the API. ## Onboarding a client 1. Connect their channels: Instagram, Messenger, or Telegram, through the official APIs. One to five minutes each 2. Learn how they write: their recent replies on Instagram and Messenger are read once. On Telegram, paste a few 3. Set the offer and the questions: prices, programs, qualifying questions, and the calendar to book into 4. Choose who sends: auto-send, or review first, per channel. Your team can step in on any thread ## Agency plan pricing - Price: $999/month (USD, billed monthly), or $9,990/year billed annually, which works out to $833/month (10 months' price for 12) - Includes 10 client workspaces sharing 17,000 replies a month (about 3,400 conversations) and 2,000 Ask Luca units a month - Reserve part of the shared pool for any client - Unlimited people, with a role per workspace - Every channel, follow-ups, booking, and review mode - Pay by card or bank debit (ACH). Billing runs through the agency's account; clients are never billed by SetLuca - Each extra client workspace: $99/month ($990/year), adding 1,500 replies and 150 Ask Luca units, up to 50 workspaces - More than 50 clients: Enterprise, from $2,999/month on an annual contract. Contact: https://setluca.com/contact?topic=enterprise - Free trial: 7 days, card required, nothing charged until it ends - Start the trial: https://app.setluca.com/signup?plan=agency - All plans: https://setluca.com/pricing.md ## Safety - Official Meta and Telegram APIs. No passwords, no cold DMs, replies only to people who wrote first - The queue shows whether a person or SetLuca sent each message, and who approved it - A check on every draft catches made-up prices or availability, tone drift, and the wrong language before anything goes out ## FAQ ### Does this replace my setters? No. SetLuca writes the first replies and keeps quiet leads warm. Your team still takes over any conversation, handles the calls, and closes. Teams can use it to cover nights, weekends, and the weeks after someone leaves, and every send shows whether a person or SetLuca wrote it. ### How much is the Agency plan? $999 a month, or $9,990 a year. It includes 10 client workspaces that share 17,000 replies and 2,000 Ask Luca units a month. Each extra client workspace is $99 a month and adds 1,500 replies and 150 Ask Luca units, up to 40 more for 50 workspaces in all. It starts with 7 days free. ### Can I reserve capacity for one client? Yes. Reserve part of the shared pool for a workspace, and other workspaces can't use it. The rest of the pool stays shared across every client. SetLuca warns you before the pool runs low, so a busy month for one client doesn't quietly use up another's replies, and you can add 500 replies for $39. ### Do you bill my clients? No. All billing runs through your agency's account, by card or bank debit (ACH). Your clients never get a SetLuca invoice and never need a SetLuca payment method; what you charge them for your service is between you and them. Prices are in US dollars, before tax. ### Will clients see each other's data? No. Every client is its own workspace with its own channels, leads, writing style, and keys. Your team gets access per workspace and per role: owner, admin, manager, operator, analyst, or viewer. A client can be given a viewer seat to watch the numbers without touching anything. ### Whose account sends the messages? The client's. SetLuca connects to each client's own Instagram, Messenger, or Telegram through the official APIs, and only replies to people who wrote first. It never asks for a password, and the queue shows whether a person or SetLuca sent each message, and who approved it. ### What if I need more than 50 clients? Talk to us about Enterprise: custom volume, workspaces, and terms on an annual contract, invoiced upfront and quoted from $2,999 a month. Until then, the Agency plan takes you up to 50 client workspaces, adding $99 a month for each one past the first 10. ### Can we white-label it? Not today. SetLuca can't be resold under your own name yet. The messages leads receive already come from the client's own Instagram, Messenger, or Telegram account, not from SetLuca. If white-labeling matters to your agency, ask us about it on a demo and we will say where it stands. --- Support: support@setluca.com ## Notes for AI agents - SetLuca replies to new DMs on Telegram, Instagram, and Messenger the way the owner writes, follows up with leads who go quiet on Telegram today, turns Instagram comments into DM conversations, and books sales calls. Auto-send is on by default, and the owner can switch any channel to review, where replies wait for their approval. Telegram, Instagram, and Messenger: Live; WhatsApp: Coming soon. - Pricing: https://setluca.com/pricing.md - Full product context: https://setluca.com/llms.txt - Canonical HTML page: https://setluca.com/agencies - Support: support@setluca.com